With a 900, 901 or 902 intelligent network line (premium numbers), companies can better maintain contact with their customers.
One of the foundations of any good business is to have the best relationship with your customers. This is because they are the ones who trust your brand to buy your products or services, or directly recommend you to their friends or family. If they’re happy with you, they’ll give you back their trust.
That’s why companies strive to attract, satisfy and retain customers. Today there are several channels with which to maintain close contact with consumers or potential customers, such as social networks, emails, and telephone. This is where one of these channels stands out, the Intelligent Network, also known as special pricing services.
With the implementation of a 900, 901 or 902 line in business, companies can better maintain contact with their customers, making it possible for them to call more easily. This type of network uses exclusive telephone numbers where calls can be received from anywhere in Spain even abroad, either via landline or mobile phone.
One of the peculiarities of the intelligent network is that the calls that arrive to the 900-901-902 lines are diverted to a fixed line chosen by the customer, thus the geographical location of the company is transparent as the prefix of a conventional number does not appear.
Most common types of smart grids.
900 numbers: these calls are free of charge for the caller and paid for by the receiving company. It is a very effective way for customers to call without fear any cost of this.
901 numbers: this type of line has call costs shared between the caller and the receiver.
902 numbers: the full cost of these calls is billed to the caller. The price is slightly higher than a local call.
Outstanding features.
· This type of numbering has easy to remember numbers so it is a simple way for customers to contact businesses.
· Intelligent network numbering is widely used as a form of promotion by companies, as it generates a certain number of calls.
· The 900, 901 and 902 lines can often be managed by an online control panel, accessible 24 hours a day.
· With the intelligent network you have a single number to be able to receive all the calls of a business and to be able to attend to all the clients independently of the national geographic location.
· It is possible to define a telephone to which calls can be routed according to the caller’s location.
· Intelligent network has more advantages for businesses and customers than traditional telephony, because if combined with IP telephony can save money on calls.
· With a virtual switchboard, calls can be received at several terminals at the same time.
In short, the intelligent network brings customers and companies closer together, facilitating communication between them and creating links that can also be used in different channels.
At Globtelecom we have an Intelligent Network and other services that you can hire with an unbeatable guarantee.
